Customer Relations Officer – Cashier (Part time), IKEA Damansara

Job Description

Note: This is a cashier position.
– You ensure check-out is effectively equipped at all times throughout the day ready and available to help customers when needed.
– You have the knowledge, confidence, and desire to make customer payment easy.
– You know your levels of authorisation to solve payment problems when they occur and recognise when youneed to escalate an issue to someone with higher authorisation.
– You pass on the relevant informationto deal effectively and efficiently with the customer.
– You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
– You use the till to accurately register products and register payment from customers according to given routines.
– You ensure our store is a safe and secure environment at all times for visitors and colleagues
– Understanding the IKEA Concept, global solutions, tools and working methods and ensuringusingthe appropriate manuals from Inter IKEA Systems to helpoptimise our customers shopping experience.

Qualification:
– You are a self-motivated team player with a desire to take on responsibility and able to work under pressure in a fast-paced environment.
– Energetic and physically fit.
– You are able to support on weekends/public holidays.
– You are able to work on shifts.
– Optional – customer service experiencewill be added advantage.

More Information:

Important Note:
You are invited to theLife at Home journey with IKEA. Clickto begin your journey. Kindly note that your job application will beprioritizedwhen you complete the assignment.