Security Technician – IT
Job Description
Job Highlights
Competitive Salary Package with HMO from Day 1
Hybrid work setup (Manila) or fully remote (provincial areas)
Great opportunity to be trained to grow your skills and get certs
Job Description
– First Focus is an in-house Australia-based IT company in Ortigas Center.
– We have just started the hunt for several Security professionals to join our growing team in the Philippines.
– You will be supporting all security aspects of our customers technical environments across Australia.
– In this role, you will work remotely (if located in provincial areas) or as a hybrid employee, spending several days each week working out of our brand-new office as a member of a larger team that spans Australia, New Zealand, and the Philippines, working with and being supported by almost 260 IT professionals.
Duties
In this role, you will be involved in:
– Performing proactive patching on various applications to support clients vulnerability management plans
– Collecting and collating data to support regular cybersecurity-related reporting activities
– Conducting health checks on existing client solution implementations, including Security Awareness Training Platforms, EDR (Endpoint Detection and Response), Firewalls, and Application Control
– Provision of technical support and troubleshooting for security-related issues to customers based in Australia
– Staying up to date with the latest security trends, technologies, and best practices
– Maintenance of documentation concerning security procedures, processes, and incidents
– Assisting in conducting post-incident reviews and implementing corrective actions
– Documentation and logging of all actions into ticketing system
– Potentially responsibilities may also include some incident response
Requirements
To succeed in this role, we don’t expect you to have skills in all of these areas but a working knowledge will give you an advantage:
– Proven experience in a cybersecurity or a related role, with a focus on vulnerability management, patching, and incident response
– Knowledge and understanding of common security frameworks, such as NIST Cybersecurity Framework, ISO 27001, or CIS Controls
– Familiarity with security tools and technologies, including EDR, Firewalls, and Application Control solutions
– A general knowledge of technical infrastructure from desktop to firewall, including LAN & WAN networking principles
– Experience working with an IT outsourcer or managed service provider (MSP)
– An understanding of ticketing systems and customer service principles
– Experience with Connectwise, Labtech, and/or Solarwinds Orion (Desired)
– Excellent spoken and written communication skills in English (Mandatory)
Qualifications
– Possession of these certifications will give you an advantage for this role, so if you have any of these, please make sure to let us know:
– CompTIA Security+
– Certified Ethical Ha-cker (CEH), or equivalent
– Vendor certifications from Fortinet, Sophos, Avanade etc
Benefits
– Dayshift, weekends off
– Above the market salary range
– 25 days paid leave annually*
– Training day per month
– HMO from the first day of your employment
Addition of one (1) more dependent (e.g., your spouse) to the Company’s HMO policy which includes Medical coverage plus dental benefits package the first day of your employment. As a loyalty incentive, you may add one additional dependent after 2 years service and a third dependent after 5 years.
Company paid Trainings and Certifications with corresponding salary increase (T&C apply)
Hybrid work set-up
Employee Referral Program (Php 20,000)
Employee MVP Award (Php 10,000)
Social events, End of Financial Year and Christmas
All government mandated benefits including 13th month pay
