IT Service Delivery Intern – Corporate IT (Yogyakarta)

Job Description

Job Description:
– Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
– Troubleshoot and resolve end user application issues, maintain and update technical support documentation
– Handle asset management, maintain inventory and liaise with vendors
– Maintain and monitor office network infrastructure, IT security and antivirus tools
– Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports

Requirements:
– Fluent English is a must
– A recent fresh graduate in Computer Sciences, Information Technology or related field is preferred (final year students with no classes left are welcome to apply)
– Has basic knowledge of computer hardware, software, and OS (Windows and macOS)
– Enthusiastic and willing to learn in a fluid and fast-paced environment
– Passionate in IT technology and wants to make a difference with technology solutions
– Good interpersonal and communication skills to interact effectively at all levels
– Strong analytical and troubleshooting skills
– Willing to fully WFO from our Yogyakarta Office.
– Available for a 3-6 months period of internship.