Customer Service Representative

Job Description

Customer Service Representative
Salary Range: PHP12000 – PHP22000/month
Location: Baguio

As a Customer Service Representative, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
– Answering incoming calls from customers
– Resolving customer inquiries/requests
– Developing and maintaining accurate files
– Ensuring customer requests are handled in an appropriate and timely manner
– Utilizing various client-based tools and applications for customer management and servicing
– Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications:
– At least Senior High School Graduates with 6 months of BPO experience
– College Graduate with or without experience
– Completed 60 units in college at least 2 semesters but an adapter orshifter with 6 months work experience.
– Completed a 2 year Vocational/TESDA Course but an adapter with 6 months experience.
– Relocation assistance will be given to our hires who are at least 40kms away from Baguio City.

What should you expect from us
– Competitive Salary Offer
– Paid Training
– Fun team environment where we work hard to build trust every single day
– HMO Benefits for you and your family
– Free Shuttle services in selected locations (Pick-up points)